Online Catalog links:
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- Spine Boards and Accessories -
- Home Health Care Supplies -
- Toys and Novelties -
- Ordering Information -
Company Information -
- Customer Feedback -
How to Order:
Purchasing online is probably the easiest way to purchase our products. When you purchase through PayPal(tm), SSL
technology is used to keep your perosnal information safe. In addition, when you send a payment using PayPal, even we
do not receive sensitive financial information like your credit card or bank account number. In this way, you don't have
to worry about identity theft.
To make a payment using PayPal(tm), you need to have a PayPal(tm) account. But if you don't have one, don't worry- it's very
easy to sign up- and there are no fees for Personal account holders to send or receive payments.
To obtain a PayPal account click on this "Sign Up"
button to open the registration process on the PayPal home page. After you fill out the registration form, PayPal will send you an email to confirm that you receive messages at that email address.
Once you confirm your email address, your account is activated. It's that simple.
Methods of Payment:
This is certainly a very easy method of ordering our products. Our toll-free telephone
number is (800) 874-0552. Simply give us a call. If possible, please know the
Item Number and description, and if applicable the size and color, of any items you wish to
By 24-hour FAX:
Our FAX number is (301) 865-1799. Please FAX us with the Item Number and description, and
if applicable the size and color, of any items you wish to purchase.
Send us an e-Mail with the Item Number, Description,and if applicable the size and color, of
the items you wish to purchase. Please include a telephone number (or e-mail address, if
you pefer) where we can contact you with confirmed pricing and shipping information.
Click here to: e-Mail Henley Board
For personal purchases we suggest using PayPal, and our on-line ordering system. Through PayPal
you have several payment options, include VISA, MasterCard, Discover, and American Express. You
can also avoid shipping delays when needing to use a personal check by using PayPal convenient
By Credit Card, directly to Henley Board, Inc.:
If you would prefer to submit payment to Henley Board, Inc. directly, we are able to take VISA and
MasterCard. Call us directly to supply your credit card information, to avoid any Internet privacy
issues. We will also accept Money Orders and personal checks, however orders paid by personal
check may be held for up to five days before orders are shipped.
By Purchase Order:Payment Terms:
All municipal, county and state government organizations have an open account with NET Due 30
Days. This includes Fire, Ambulance, Police and Hospital-type services. Commercial or Business
Purchase Orders will be accepted after a business account has been established. Please call for
details on creating a business account.
All purchases are payable in U.S. funds, only.
Pricing and Shipping Policies:
Henley Board, Inc. has made every effort accurately represent our prices and products by using text descriptions,
and in many cases, pictures. However occasionally we do make errors. If a mistake does occur,
Henley Board does reserve the right to change prices and product descriptions without prior notice. Any changes
in prices that effect an order will be approved by the customer before the order is processed and
any additional charges are applied. The customer does have the right to cancel any order on this basis.
Most purchases will be shipped via United Parcel Service (UPS) or the U.S. Postal Service. Large
or heavy items may be shipped motor freight.
Complete and accurate street addresses and zip-codes are required. Unfortunately we cannot ship
to Post Office Boxes.
$0.01 to $19.99 = $3.50
In rare cases, additional charges may be applied for unusually large or heavy items. You will be contacted
by Henley Board, Inc. prior to shipment if any of these charges apply.
$20.00 to $49.99 = $5.50
$50.00 to $99.99 = $7.50
$100.00 to $199.99 = $9.50
Greater than $200.00 = $11.50
5% Maryland Sales Tax will be charged on orders shipping to a Maryland address. If your purchase should be
exempt from sales tax (Fire Dept., Ambulance Service, Hospital, etc.) please send or fax a copy of your tax
exempt certificate to us. We will then remove any taxes from your invoice, or refund the charges if they were
automatically included in a PayPal order.
Product Warranties and Returns:
Many of our items are covered by manufacturer warranties. Contact us for directions on how
to receive replacement products in the event of a product failure. Henley Board, Inc. is in no
way responsible for product use and/or service.
All Returns must be pre-approved by calling, faxing or e-mailing our Customer Service Department
and will not be accepted in shipping without this approval. All returns must be approved and
shipped back to Henley Board, Inc. within 15 days of the original invoice date.
All accounts delinquent accounts over 30 days may be charged a late fee. Open accounts may also
be subject to suspension.
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